Use the form below to message us. Our office hours are 9am-6pm PST – we respond to most emails within 12-24 hours, but if you don’t get a response from us, please kindly check your spam box!

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SHIPPING & DELIVERY TIMES

If you are concerned with how long it may take to ship to your address, please refer to our Shipping & Delivery page for full details.

The order tracking link will be shown under My Account – Orders – Order Details, if it is not shown for more than 5 natural days, please contact us.

RETURNS & REFUNDS

If you are inquiring about a return or refund for an item you ordered, please see our Refund Policy first.

Direct contact

Customer Service Email: [email protected]

Phone Number: +‪(920) 333-3139‬(9:00-6:00 M~F PST)

Phone Number: +‪(86) 190 2675 5253‬(9:00-6:00 M~F PST)

Company Name: Guangzhou Shengmiaoya Trading

Address:3rd Floor, No. 4 Tangdong East Road,
Tianhe District,
Guangzhou, Guangdong Province 510665,
China